Personal

  • The Silent Grief of Remote Work

    I’ve always believed in the immense benefits of remote work—the flexibility, the freedom, the ability to connect with brilliant people from all over the world. I’ve had the privilege of working alongside colleagues from diverse backgrounds, cultures, and time zones, and these digital connections have enriched my life in ways I never expected. Remote work allows for a kind of collaboration that transcends borders, and in many ways, it’s become my ideal work environment.

    But, as with any system, there are costs that we don’t always talk about, and one of the most difficult challenges I’ve faced working remotely is the loss of colleagues due to layoffs. Recently, nearly 300 of my colleagues were let go, and the impact was profound. It wasn’t just a professional shift—it felt personal. These weren’t just coworkers; some of them were people I had built deep, meaningful relationships with, people who had become a part of my remote “family.”

    What’s unique about remote work is that our relationships are built through digital spaces. We don’t have the spontaneous, in-person moments that often create bonds in a physical office. There are no coffee breaks or impromptu chats by the water cooler. Instead, our connections form through Slack messages, video calls, and shared projects. We celebrate wins, we support each other through challenges, and we often lean on each other in ways that go beyond work.

    When those bonds are severed, the void left behind is stark. The absence of a colleague, a friend, or a mentor is felt deeply, even though the only thing we shared was a screen and a sense of purpose. It’s a loss that doesn’t fit neatly into the conversation about remote work’s advantages. There’s no physical office to return to for closure, no in-person goodbye that marks the end of a chapter. It’s just the silence that follows when someone who has been a part of your work life is no longer there.

    And yet, even with this emotional cost, I still stand firmly behind the overall benefits of remote work. The flexibility it provides, the opportunities for collaboration, and the ability to connect with incredible people all over the world far outweigh the challenges. Remote work has changed my life for the better, and I believe it’s the future of work for many.

    But this loss—the silent grief that comes with losing colleagues who were once integral to your daily rhythm—is one of the real costs that we need to acknowledge. It’s a challenge that doesn’t have an easy solution, and it’s one that I think is often overlooked in the broader conversation about remote work’s many benefits.

    When we talk about remote work, we often focus on the positives—productivity, work-life balance, global collaboration. But the emotional impact of losing people who have become family is something we don’t always address. It’s not a flaw of remote work itself, but rather a reality that comes with the territory. The relationships we build in this digital space are real, and when they are lost, it’s a grief that doesn’t fit neatly into the usual narratives.

    I believe we can continue to make remote work better, more inclusive, and more connected. But in doing so, it’s important that we don’t forget the emotional cost of these virtual connections—because in some ways, they are as real as any physical relationship, and their loss can leave a lasting impact.

  • 6 things I learnt from ‘hustling’

    Hustle is a popular tech/startup term – but I have never really seen anyone explain what they did when they were hustling – you just hear them say they ‘hustled’ and then they were ‘successful’. It tends to be defined as:

    Anything you need to do to make money… if you making money, you hustling.

    In mid 2014 I found myself with my back against the wall so to speak – work was scarce, most of my clients had gone very quiet and we had actually just bought a new family home (living in a 2 bedroom townhouse was not sustainable) – and we were moving in at the end of the month with no sign of my next ‘pay check’. My wife is a stay-at-home mom too – so there was no paycheck to rely on there either!

    As a result of these circumstances I found myself having to find a way to make some money – and make it fast.

    I started out by scanning the conversations, posts and articles of the people I followed on the internet to find opportunities that aligned with my key strengths/skill-set – and remembered a few posts I had read on the Creative Market blog earlier in the year where they had started to share what some of their shop owners were earning selling on Creative Market – as I already had a shop on Creative Market I decided to give it a second chance.

    For some background – I started my Creative Market shop early – just after they had launched and felt I saw an opportunity to create design related templates for the new launched Sketch software which was starting to become very popular as an alternative to Adobe Photoshop. I spent a good few evenings and weekend working on a mobile UI kit based on the then iOS 6 – and launched it – expecting great success – and it did get some immediate sales – but literally within days Apple upgraded to iOS 7 and with it came a whole new visual style – which my UI kit no longer catered to – and my sales stopped immediately. At this stage, I was contracted to work with a company – and the thought of having to do all the work over again and use up my evenings and weekends was not that appealing – so I put my Creative Market shop on ice.

    Fast forward to 2014 – and I felt I would have a go at creating some products that I could sell on my Creative Market shop again – but I needed to make sure that the products I created could be made quickly so that I could generate sales across a range of products as soon as possible – and so I ended up having to ‘hustle’.

    Now more than a year later I thought I would share my experience on what it meant to hustle:

    H – Hard work
    It’s important to realise that making anything of value is going to take hard work – you can try make a product quickly – but if you want to really ensure your product will stand out and be recognised then you going to need to put in the hard work it deserves. It also means not making sure you have all the perfect tools for the job – I used the old floor in my new house as the backdrop, collected items from my in-laws collection (they hoard stuff) and took photographs over the weekends while my two children had their afternoon sleep – trying to make sure I did not wake them up in the process as I crept around the wooden floor and making sure the photographing session was done by the time they woke up.

    U – Understand
    Try to understand the mindset of your customer – put yourself in their shoes and look at what value your product brings to them – will it make their life easier, simpler – can they design faster with your product etc?

    S – Strengths
    Don’t try to create products around a style that you aren’t familiar with as your first products – identify what your strengths are – and play to them – you will find you can get your products out much faster. If you still having to learn on the job, it’s not impossible, it just makes it that little bit harder.

    T – Trust
    At some point along the way you are going to have to trust the decisions you have made. Not every product or idea you come up with will be right. Just don’t give up at the first roadblock you experience. Learn from it and don’t do it again.

    L – Luck
    As you go you will start to find new doors and opportunities opening along the way for your ideas and or products. Don’t be shy – seize them and enjoy your success.

    E – Enjoy
    Lastly, and most importantly – make sure that you are actually enjoying what you are doing – as your customers will see your enjoyment through the time and effort you are putting into your products and the way you interact with them.

    In the end, I made quite a bit of money during this period – and while hustling was great – it’s not something I feel you can sustain for a long period of time. I used the opportunity that I got from my sales to pursue other ideas and options and a year later find myself working as part of a great team on some really amazing products – applying a lot of what I learnt during that period of my life to my day-to-day job.